Seminars & Workshops
Brown, Brown & Associates, Inc. customizes all of our seminars to meet each of our client’s unique needs. We have developed “core” models and customization takes place through information received from focus groups, surveys, case studies, and interviews with organizational representatives.
All our seminars are geared toward the unique learning styles of adult learners and utilize creative and innovative tools, including personal assessment instruments, videos, experiential exercises, and role play. Participants also have an opportunity to do “Action Planning”. We provide “blended learning” opportunities that combine the use of technology and traditional classroom instruction. Our seminars are designed to provide personal and interpersonal insights for seminar participants.
Available seminars include:
Managing Conflict: A Practical and Personal Approach
This was, by far the best training and team-building experience I have had the pleasure to be a part of. The overwhelming amount of positive feedback that I have received is a testament to BBA's experience in the areas of training, conflict resolution and labor relations. Anthony Zannini
Director of Human Resources
Health Insurance Plan Administrators (HIPA)
What is conflict costing you? What is conflict costing your organization? Each year conflict costs organizations millions of dollars. Loss of productivity, litigation, grievances, and lost time are just a few of the hidden costs of conflict. Managing conflict can be a challenging task for individuals, teams, groups, and organizations. Brown, Brown & Associates, Inc. has developed a Conflict Management model that is based on validated research about our personal behavior styles and responses to conflict. This model enables individuals and organizations to look at conflict objectively and develop lasting solutions.
Core Learning Objectives:
- Understand the source of conflict.
- Identify Behavior Styles and their impact on conflict.
- Identify the fears, goals, and motivations associated with conflict.
- Develop practical and personal strategies to manage conflict.
- Anticipate and minimize potential conflicts with others.
Team Building
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their individual roles in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, clearly understanding and capitalizing on individual approaches to group processes is the bottom line on creating high performance teams.
Core Learning Objectives:
- Identify individual strengths and approaches to teamwork.
- Clarify team members' roles.
- Reinforce the contributions of every team member.
- Reduce project cycle time and increase productivity.
Valuing Differences: Understanding Diversity Issues
Our increasingly diverse society is reflected in growing workforce and customer diversity. Leading organizations acknowledge that working successfully with others who don't share the same background, beliefs, or traditions is a top priority in today's workplace. Employees need help in assessing their behavior toward people who are different from themselves. And they must understand the benefits of changing negative attitudes and resistance into appreciation and cooperation.
Core Learning Objectives:
- Explore Diversity issues in 4 key areas: Knowledge, Acceptance, Behavior, Understanding.
- Explore the idea of culture and perceptions of culture.
- Examine the concepts of stereotypes and assumptions.
- Assess perception of ourselves and others with regard to difference.
- Increase sensitivity to a diverse workforce and client base.
- Reduce conflict due to cultural differences.
Building Bridges to Success!!
…BBA provided Con Edison employees with a diversity training program called "Building Bridges." This program met the unique needs of our unionized environment.
Claude Trahan, Esq.
Vice President-Human Resources
Consolidated Edison
This powerful one day workshop is designed to help organizations address three major issues: Communication, Diversity Issues, and Conflict Resolution. Participants explore these issues in an interactive, personal manner.
Core Learning Objectives:
- Increase understanding of self and others.
- Increase communication skills.
- Enhance team performance.
- Increase knowledge and acceptance of differences.
- Learn a Six Step Process for dialogue around issues of conflict.
- Create a common language by which to communicate around behavior and differences.
Time Mastery – Put TIME on your side!!
After adroitly assessing the needs of our organization, BBA designed a curriculum that addressed a number of key areas (communication, conflict resolution, managerial skill competencies, etc). Moreover, the modules were facilitated in an engaging way. All of our employees expressed how much they enjoyed the experience and how relevant the curriculum (and accompanying takeaways) were to their work and the obstacles they face. Anthony Zannini
Director of Human Resources
Health Insurance Plan Administrators (HIPA)
Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to provides people with a complete, self-directed assessment of their current time management effectiveness. Learners then use the built-in workbook as a frame work to develop customized strategies for skills improvement in nine key areas:
- Analyzing
- Planning
- Scheduling
- Interruptions
- Meetings
- Written Communications
- Delegation
- Procrastination
- Team Time
Core Learning Objectives:
- Discover their time-management strengths
- Develop new skills for improved performance
- Focus on priorities
- Increase productivity
- Meet customer needs
- Respond to opportunities
- Reduce stress
Managing Work Expectations
BBA facilitated a series of successful Crisis Intervention Mediation classes for labor and management associates. The end result of this training is an organizational recommitment to be a non-violent, friendly and wholesome environment in which to work while delivering quality health care to those we serve.
Janett Hunter
Grants Manager
Montefiore Medical Center
Work expectations are those things people consider likely to happen in their job situation, either now or in the future. Whether spoken or unspoken, met or unmet, expectations have a powerful impact on our thoughts, feelings, and behaviors, and play a key role in driving our attitudes. Research shows that people who have clearly defined, well-communicated expectations find more satisfaction and success in their work than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.
Explore 10 Key Expectations
In a typical employment situation, certain expectations - such as salary, hours, and job duties - are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual’s concept of work that they oftentimes go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that impact today’s employment relationships:
- Recognition
- Autonomy
- Expression
- Career Growth
- Diversity
- Teamwork
- Structure
- Environment
- Balance
- Stability
The Work Expectations Seminar helps to uncover and explore employees' expectations in a variety of employment situations including:
- Working on a team.
- Transitioning to a new position.
- Experiencing organizational restructuring.
- Creating meaningful performance reviews.
- Making the most of the office routine.
The Work Expectations Seminar will help people in your organization:
- Identify their expectations.
- Discover which expectations they consider most important.
- Learn how to communicate, initiate action, and adjust expectations.
- Get feedback on managing their expectations.
- Improve their outlook and enhance their attitude toward work.
- Enjoy the benefits of increased job satisfaction and improved performance.
Call us at (516) 643-6557 or to discuss scheduling a seminar for your organization.
